FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What are the dimensions of the Lumitec Aurora Dome Light? A: The Lumitec Aurora Dome Light measures 0.75 inches in height, 4.0 inches in width, and 4.0 inches in length. Its compact size makes it ideal for various applications.
- Q: What material is the Lumitec Aurora Dome Light made from? A: The Lumitec Aurora Dome Light is made from plastic. This material ensures durability while keeping the light lightweight.
- Q: What color outputs does the Lumitec Aurora Dome Light provide? A: The Lumitec Aurora Dome Light offers both white and red color outputs. This versatility allows for different lighting moods based on your needs.
- Q: How do you install the Lumitec Aurora Dome Light? A: The Lumitec Aurora Dome Light is designed for easy installation. Simply mount it in your desired location and connect the wiring as per the included instructions.
- Q: Is the Lumitec Aurora Dome Light suitable for outdoor use? A: Yes, the Lumitec Aurora Dome Light is entirely sealed and IP67 compliant. This means it is designed to withstand exposure to water and dust, making it suitable for outdoor use.
- Q: Can the Lumitec Aurora Dome Light be dimmed? A: Yes, the Lumitec Aurora Dome Light features dimming capabilities. This allows you to adjust the brightness to your preference for different situations.
- Q: How do I clean the Lumitec Aurora Dome Light? A: To clean the Lumitec Aurora Dome Light, use a soft, damp cloth. Avoid using harsh chemicals that could damage the plastic material.
- Q: Is the Lumitec Aurora Dome Light safe for use in confined spaces? A: Yes, the Lumitec Aurora Dome Light is safe for use in confined spaces. Its design includes reliable heat dissipation to prevent overheating.
- Q: Does the Lumitec Aurora Dome Light require special care? A: No, the Lumitec Aurora Dome Light does not require special care. Regular cleaning and avoiding harsh environments will keep it in good condition.
- Q: How does the Lumitec Aurora Dome Light compare to traditional dome lights? A: The Lumitec Aurora Dome Light offers a brighter and more even lighting compared to traditional dome lights. Its modern design includes multiple color options and dimming features.
- Q: Is the Lumitec Aurora Dome Light a good option for marine use? A: Yes, the Lumitec Aurora Dome Light is an excellent choice for marine use due to its IP67 rating and durable build. It can withstand harsh conditions found on boats.
- Q: What if the Lumitec Aurora Dome Light arrives damaged? A: If the Lumitec Aurora Dome Light arrives damaged, you should contact customer support for assistance. They will guide you through the return or replacement process.
- Q: What warranty does the Lumitec Aurora Dome Light come with? A: The Lumitec Aurora Dome Light typically comes with a manufacturer's warranty. Check the product details for specific warranty information and coverage.
- Q: Can I use the Lumitec Aurora Dome Light in my RV? A: Yes, the Lumitec Aurora Dome Light is suitable for RV use. Its versatility and compact size make it perfect for enhancing lighting in recreational vehicles.
- Q: Are there any special installation requirements for the Lumitec Aurora Dome Light? A: No, there are no special installation requirements for the Lumitec Aurora Dome Light. Basic electrical knowledge is sufficient for a proper setup.