FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What are the dimensions of the installation kit? A: The installation kit measures twenty-three inches in length, sixteen inches in width, and four and a half inches in height. These dimensions ensure a proper fit for your Ford Focus.
- Q: What is the material of the installation kit? A: The installation kit is made from high-quality plastic. This material provides durability and a lightweight design for easy installation.
- Q: Does the kit include any additional components? A: Yes, the kit includes an oversized storage pocket. This feature allows for convenient storage of small items below the radio.
- Q: How do I install the Metra installation kit? A: To install the kit, you will need to follow the provided instructions. The patented snap-in ISO support system simplifies the installation process for both single and double DIN radios.
- Q: Is this installation kit compatible with my vehicle? A: Yes, this installation kit is specifically designed for the 2008 to 2009 Ford Focus. It retains the factory air vents in their original location.
- Q: Can I use this kit for both single and double DIN radios? A: Yes, the installation kit is compatible with both single and double DIN/ISO radios. This versatility makes it a great choice for various radio types.
- Q: How do I clean and maintain the installation kit? A: To clean the installation kit, use a soft, damp cloth to wipe down the surfaces. Avoid using harsh chemicals that may damage the finish.
- Q: Is the installation kit safe for my vehicle's interior? A: Yes, the installation kit is designed to fit precisely, resulting in a gapless fit between the dash and the kit. This ensures no damage to your vehicle's interior.
- Q: What should I do if the installation kit arrives damaged? A: If the installation kit arrives damaged, contact the seller immediately to initiate a return or exchange. Ensure you have your order details readily available.
- Q: Does the installation kit come with a warranty? A: Yes, the installation kit typically comes with a manufacturer's warranty. Check the product details for specific warranty information.
- Q: Is there a risk of gaps after installation? A: No, the installation kit is designed and manufactured with precision tolerances. This results in a gapless fit between the dash and the kit.
- Q: Can I install this kit myself, or do I need professional help? A: Yes, you can install this kit yourself if you follow the instructions carefully. The snap-in ISO support system is designed for easy installation.
- Q: Does this installation kit match the factory dash color? A: Yes, the installation kit is contoured and painted silver to match the factory dash of the Ford Focus. This provides a seamless look.
- Q: What features make this installation kit unique? A: The kit features a patented snap-in ISO support system and allows for the retention of factory air vents. It also includes an oversized storage pocket.
- Q: Is this installation kit suitable for aftermarket radios? A: Yes, this installation kit is designed to work with aftermarket radios, allowing you to customize your audio experience in your Ford Focus.