FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What are the dimensions of the Non-Ducted Heat Strip Kit? A: The dimensions are eight inches in length, one and a half inches in width, and two point three inches in height. This compact size makes it suitable for various RV installations.
- Q: What type of system is included with the Non-Ducted Heat Strip Kit? A: It includes a complete ducted ceiling kit and thermostat system. This ensures efficient air distribution and temperature control in your RV.
- Q: What is the weight of the Non-Ducted Heat Strip Kit? A: The kit weighs seventy-nine pounds. This lightweight design allows for easier installation and transport.
- Q: How do I install the Non-Ducted Heat Strip Kit? A: Installation involves mounting the unit according to the included instructions. Ensure you have proper tools and follow the guidelines for optimal performance.
- Q: Is the Non-Ducted Heat Strip Kit suitable for my RV? A: Yes, it is designed for RVs and is capable of cooling effectively with a fifteen thousand BTU capacity. It fits various RV models with ducted systems.
- Q: Can I use the Non-Ducted Heat Strip Kit in a non-ducted system? A: No, it is specifically designed for ducted systems. Using it in a non-ducted setup may lead to inefficiencies.
- Q: How do I care for the Non-Ducted Heat Strip Kit? A: Regularly check the air filters and clean them as needed. This will help maintain optimal air flow and system efficiency.
- Q: Is the Non-Ducted Heat Strip Kit energy efficient? A: Yes, it has a low amp draw of eleven amps during operation. This makes it energy efficient for RV air conditioning.
- Q: What is the warranty on the Non-Ducted Heat Strip Kit? A: The warranty details are typically provided by the manufacturer, Dometic. It's advisable to check the packaging or manufacturer's website for specific information.
- Q: Does the Non-Ducted Heat Strip Kit come with shipping costs? A: Shipping is free with purchase. This offers added value when buying the unit.
- Q: What should I do if the Non-Ducted Heat Strip Kit arrives damaged? A: Contact customer support immediately to report the issue and initiate a return or exchange process. Keep all packaging for reference.
- Q: What features does the Non-Ducted Heat Strip Kit offer? A: It features a complete ducted ceiling kit, thermostat system, and is lightweight with a low amp draw. These features enhance its usability and efficiency.
- Q: Is the Non-Ducted Heat Strip Kit suitable for use in extreme temperatures? A: Yes, it is designed to function effectively in various climates, making it ideal for RV use in different weather conditions.
- Q: What brand manufactures the Non-Ducted Heat Strip Kit? A: The kit is manufactured by Dometic, a reputable brand known for its RV air conditioning systems.
- Q: What is the model number of the Non-Ducted Heat Strip Kit? A: The model number is three thousand three hundred fourteen thousand nine hundred ninety-eight point zero zero zero. This identifies the specific unit for reference.