FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What is the weight capacity of the Pulliam Enterprises PullRite hitch? A: The maximum weight capacity is twenty-four thousand pounds. This allows for heavy towing, making it suitable for large trailers and fifth wheels.
- Q: What are the dimensions of the PullRite Super 5Th hitch? A: The hitch measures twenty-nine inches in length, twenty-eight inches in width, and seventeen inches in height. These dimensions ensure compatibility with various truck sizes.
- Q: What material is the PullRite hitch made from? A: The hitch is constructed from alloy steel. This material provides strength and durability for heavy-duty towing applications.
- Q: How do I install the PullRite Super 5Th hitch? A: Installation involves mounting the hitch to your truck's bed and securing it in place. It is recommended to follow the manufacturer's instructions for proper installation.
- Q: Is this hitch suitable for short-bed trucks? A: Yes, the PullRite hitch is designed for short-bed trucks. Its innovative design allows for better turning clearance without sacrificing towing capacity.
- Q: What is the vertical height adjustment range of this hitch? A: The vertical height adjustment ranges from sixteen inches to nineteen inches. This feature allows for a customizable fit with different trailer heights.
- Q: How do I maintain the PullRite hitch? A: Regular maintenance involves cleaning the hitch and checking for any signs of wear. Lubricate moving parts to ensure smooth operation and longevity.
- Q: Is the PullRite hitch safe for towing heavy loads? A: Yes, it is safe for towing heavy loads, given its maximum capacity of twenty-four thousand pounds. Always ensure that the load does not exceed the specified limits.
- Q: Can this hitch be used with travel trailers? A: Yes, it is compatible with travel trailers as well as fifth wheel hitches. This versatility makes it an excellent choice for various towing needs.
- Q: What type of finish does the PullRite hitch have? A: The hitch features a black powder-coated finish. This finish helps protect against rust and corrosion, enhancing its durability.
- Q: What should I do if my hitch arrives damaged? A: If your hitch arrives damaged, contact the seller immediately for assistance. Most manufacturers offer a warranty or return policy for damaged items.
- Q: Is there a warranty available for the PullRite hitch? A: Yes, the PullRite hitch typically comes with a manufacturer's warranty. Check the packaging or product details for specific warranty information.
- Q: How can I contact customer support for the PullRite hitch? A: Customer support can be reached through the manufacturer's website or by phone. Look for contact information in the product manual or on the website.
- Q: What if I need help with installation? A: If you need help with installation, consult the user manual or seek assistance from a professional installer. Many local automotive shops offer installation services.
- Q: Is the PullRite hitch easy to remove and reinstall? A: Yes, the hitch is designed for easy removal and reinstallation. Follow the manufacturer's guidelines for proper procedures to ensure safety.
- Q: Can I use this hitch for a gooseneck trailer? A: No, this hitch is specifically designed for fifth wheel and travel trailers. For gooseneck trailers, a different hitch type is required.