FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What materials are used in the PullRite ISR Custom Mounting Kit? A: The PullRite ISR Custom Mounting Kit is made from aluminum. This lightweight material ensures durability while facilitating easier installation.
- Q: What are the dimensions of the PullRite ISR Custom Mounting Kit? A: The dimensions are forty-eight inches in length, twelve point zero one inches in width, and nine point zero two inches in height. These dimensions contribute to a compact design for storage.
- Q: What is the weight capacity of the PullRite ISR Custom Mounting Kit? A: The weight capacity is twenty thousand gross trailer weight. This high capacity is essential for safely towing heavy loads.
- Q: How do I install the PullRite ISR Custom Mounting Kit? A: To install, position the custom brackets over the truck axle and follow the included instructions. The design requires less drilling, making installation quicker and easier.
- Q: Is the PullRite ISR Custom Mounting Kit suitable for my 2017 Ford F250? A: Yes, it is specifically designed for the 2017 Ford F250 and F350 models with aluminum beds. This ensures a perfect fit and optimal performance.
- Q: Can I use this mounting kit with other truck models? A: No, this kit is exclusively designed for the 2017 Ford F250 and F350 models. Using it with other models may result in improper fitment.
- Q: How should I maintain the PullRite ISR Custom Mounting Kit? A: To maintain the kit, regularly inspect the mounting brackets for wear and ensure all bolts are secure. Clean the aluminum surfaces to prevent corrosion.
- Q: Is the PullRite ISR Custom Mounting Kit weather-resistant? A: Yes, the aluminum material is weather-resistant, helping to protect your investment from rust and other environmental damage.
- Q: How do I store the PullRite ISR Custom Mounting Kit when not in use? A: Store the kit in a dry, cool place away from direct sunlight. Ensure it is cleaned and free from dirt before storage.
- Q: What makes the PullRite ISR Custom Mounting Kit better than others? A: It features custom brackets that facilitate installation over the truck axle and require less drilling compared to competitors. This design enhances ease of use.
- Q: Can this mounting kit handle heavy trailers? A: Yes, it has a twenty thousand gross trailer weight capacity, making it suitable for heavy trailers and ensuring safe towing.
- Q: What tools do I need for installation? A: You will need basic hand tools such as wrenches and a drill. The installation instructions provide a complete list of required tools.
- Q: Does the PullRite ISR Custom Mounting Kit come with a warranty? A: Yes, it typically comes with a manufacturer's warranty. Check the product details or contact customer support for specific warranty information.
- Q: What if I encounter issues during installation? A: If you experience issues, consult the installation manual for troubleshooting tips. You can also reach out to customer support for assistance.
- Q: Are there any safety precautions I should take when using this kit? A: Yes, always ensure that the mounting kit is securely installed before towing. Regularly check all connections and the condition of the kit for safety.
- Q: Is professional installation recommended for this mounting kit? A: While it can be installed by an individual, professional installation is recommended for those unfamiliar with mounting kits for optimal safety.