FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What are the dimensions of the Razor MX500 / MX650 Chain Tensioner? A: The dimensions are four point zero two inches in length, three inches in width, and two point zero one inches in height. This compact size makes it easy to install on your dirt bike.
- Q: What materials are used in the Razor MX500 / MX650 Chain Tensioner? A: The chain tensioner is made with durable materials, including high-quality metal and plastic components. It features six hundred six bearings for smooth operation.
- Q: Does the Razor MX500 / MX650 Chain Tensioner come with all necessary parts? A: Yes, it comes with a spring and nut included. This ensures you have everything needed for installation and proper functioning.
- Q: How do I install the Razor MX500 / MX650 Chain Tensioner? A: To install, remove the old chain tensioner and replace it with the new one by securing it with the included nut. Make sure the spring is properly positioned for optimal tension.
- Q: Is the Razor MX500 / MX650 Chain Tensioner compatible with other models? A: No, it is specifically designed for the Razor MX500 and MX650 Dirt Rockets. Using it with other models may not provide the correct fit.
- Q: How can I ensure the Razor MX500 / MX650 Chain Tensioner fits my bike? A: Verify that your bike model is either the Razor MX500 or MX650. This chain tensioner is tailored for these specific models, ensuring a proper fit.
- Q: What is the best way to clean the Razor MX500 / MX650 Chain Tensioner? A: To clean, wipe it down with a damp cloth and mild detergent. Avoid using harsh chemicals that could damage the components.
- Q: How often should I check the Razor MX500 / MX650 Chain Tensioner? A: You should check it regularly, especially before rides, to ensure proper tension and functionality. Regular maintenance can prolong its lifespan.
- Q: Can the Razor MX500 / MX650 Chain Tensioner be used in wet conditions? A: Yes, it can withstand wet conditions, but it's advisable to dry it off after use to prevent corrosion. Proper care will help maintain its durability.
- Q: What should I do if the Razor MX500 / MX650 Chain Tensioner arrives damaged? A: If it arrives damaged, contact customer service immediately for a replacement. Ensure you have your order details ready for a smooth process.
- Q: Is there a warranty on the Razor MX500 / MX650 Chain Tensioner? A: Yes, it typically comes with a manufacturer's warranty. Check the details provided at the time of purchase for specific terms and conditions.
- Q: How do I return the Razor MX500 / MX650 Chain Tensioner if I'm not satisfied? A: To return, follow the return policy outlined by the retailer. Usually, you need to package the item securely and provide proof of purchase.
- Q: What if I lose the spring or nut for the Razor MX500 / MX650 Chain Tensioner? A: Replacement springs and nuts can often be purchased separately from the manufacturer or authorized retailers. Ensure you get the correct parts.
- Q: Can I use the Razor MX500 / MX650 Chain Tensioner for racing? A: Yes, it is suitable for racing as long as it is installed correctly and maintained properly. Ensure it meets any racing regulations if required.
- Q: What is the part number for the Razor MX500 / MX650 Chain Tensioner? A: The manufacturer's part number is W15128190079. This can help when searching for replacement parts or compatibility.