FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What is the size of the Shoei CNS-3 Pinlock Shield? A: The Shoei CNS-3 Pinlock Shield measures eight inches in length, seven inches in width, and eight inches in height. This size is specifically designed to fit NEOTEC II model helmets.
- Q: What material is the Shoei CNS-3 Pinlock Shield made of? A: The Shoei CNS-3 Pinlock Shield is made from high-quality clear polycarbonate. This material provides durability and excellent visibility while riding.
- Q: Does the Shoei CNS-3 Pinlock Shield offer UV protection? A: Yes, the Shoei CNS-3 Pinlock Shield offers nearly one hundred percent UVA and UVB protection. This feature is crucial for protecting your eyes from harmful sun rays.
- Q: How do I install the Shoei CNS-3 Pinlock Shield on my helmet? A: To install the Shoei CNS-3 Pinlock Shield, align it with the helmet’s attachment points and press gently until it clicks into place. Make sure it fits securely to ensure maximum protection.
- Q: Is the Shoei CNS-3 Pinlock Shield suitable for all helmet models? A: No, the Shoei CNS-3 Pinlock Shield fits only NEOTEC II model helmets. Ensure compatibility with your helmet model before purchasing.
- Q: Can I use the Shoei CNS-3 Pinlock Shield without a Pinlock insert? A: No, the Shoei CNS-3 Pinlock Shield is designed to be used in conjunction with a Pinlock insert. This combination prevents fogging and enhances visibility.
- Q: How do I clean the Shoei CNS-3 Pinlock Shield? A: To clean the Shoei CNS-3 Pinlock Shield, use a soft microfiber cloth and a mild soap solution. Avoid abrasive cleaners to maintain the scratch-resistant coating.
- Q: Is the Shoei CNS-3 Pinlock Shield scratch-resistant? A: Yes, the Shoei CNS-3 Pinlock Shield features a scratch-resistant coating. This helps maintain clarity and extends the shield’s lifespan.
- Q: What is the recommended way to store the Shoei CNS-3 Pinlock Shield? A: Store the Shoei CNS-3 Pinlock Shield in a protective case or pouch when not in use. This will help prevent scratches and damage.
- Q: How does the Shoei CNS-3 Pinlock Shield compare to other helmet shields? A: The Shoei CNS-3 Pinlock Shield offers superior UV protection and fog resistance compared to many standard helmet shields. It is an excellent choice for serious riders.
- Q: Is the Shoei CNS-3 Pinlock Shield good for night riding? A: Yes, the Shoei CNS-3 Pinlock Shield is suitable for night riding due to its clear visibility. However, consider using a tinted visor for daytime riding to reduce glare.
- Q: What if my Shoei CNS-3 Pinlock Shield arrives damaged? A: If your Shoei CNS-3 Pinlock Shield arrives damaged, contact the retailer for a replacement or return policy. Most retailers offer customer support for such issues.
- Q: Can I use a different brand of Pinlock insert with the Shoei CNS-3 Pinlock Shield? A: No, it is recommended to use a Shoei-approved Pinlock insert with the Shoei CNS-3 Pinlock Shield for optimal fit and performance.
- Q: Is the Shoei CNS-3 Pinlock Shield suitable for extreme weather conditions? A: Yes, the Shoei CNS-3 Pinlock Shield is designed to perform well in various weather conditions, including rain and fog, when used with a Pinlock insert.
- Q: How does the Shoei CNS-3 Pinlock Shield enhance my riding experience? A: The Shoei CNS-3 Pinlock Shield enhances your riding experience by providing clear visibility, protection from UV rays, and reducing fogging, which increases safety.