FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What material is the Surco UB53 crossbar made of? A: The Surco UB53 crossbar is made from heavy-duty aluminum. This material provides both strength and a lightweight design for easy handling.
- Q: What are the dimensions of the Surco UB53 crossbars? A: The Surco UB53 crossbars are fifty-three inches long, seven inches wide, and two inches tall. These dimensions ensure compatibility with various roof types.
- Q: Is the Surco UB53 crossbar available in different sizes? A: Yes, the Surco UB53 crossbar is available in three sizes: forty-three inches, forty-eight inches, and fifty-three inches. This variety allows for customization based on your specific roof needs.
- Q: How do I install the Surco UB53 crossbars? A: Installation of the Surco UB53 crossbars is straightforward and requires no drilling. They easily mount to your factory rack, gutter mounts, or tracks using unique adapters.
- Q: Can the Surco UB53 crossbars fit on my vehicle? A: Yes, the Surco UB53 crossbars are designed to fit a wide range of vehicles. Ensure your vehicle has a compatible roof rack or mounting option for best results.
- Q: Are the Surco UB53 crossbars easy to assemble? A: Yes, the Surco UB53 crossbars are easy to assemble. The design allows for quick setup without the need for specialized tools.
- Q: How do I care for the Surco UB53 crossbars? A: To care for the Surco UB53 crossbars, regularly clean them with mild soap and water. Avoid abrasive cleaners that can scratch the finish.
- Q: What is the finish of the Surco UB53 crossbars? A: The Surco UB53 crossbars are available in a smooth satin anodized finish or a durable black powder coat finish. Both options provide durability and aesthetic appeal.
- Q: Is the Surco UB53 made in the USA? A: Yes, the Surco UB53 crossbars are made in the USA. This ensures high manufacturing standards and quality control.
- Q: What if my Surco UB53 crossbars arrive damaged? A: If your Surco UB53 crossbars arrive damaged, contact customer support for assistance with returns or exchanges. Most retailers offer a warranty for such issues.
- Q: Are the Surco UB53 crossbars suitable for heavy loads? A: Yes, the Surco UB53 crossbars are designed to add more carrying capacity to your roof. They are constructed from heavy-duty aluminum to support various loads.
- Q: What accessories are needed for the Surco UB53 crossbars? A: To mount the Surco UB53 crossbars, unique adapters are sold separately in a set of four. Ensure you purchase these if your vehicle requires them.
- Q: Can I use the Surco UB53 crossbars for bare roof installation? A: Yes, the Surco UB53 crossbars can be used for bare roof installation, but tracks must be purchased separately. This provides a secure mounting option.
- Q: What are the end caps included with the Surco UB53 crossbars? A: Yes, the Surco UB53 crossbars come as a pair and include end caps. These caps help to enhance the aerodynamic design and finish.
- Q: How much do the Surco UB53 crossbars weigh? A: The exact weight of the Surco UB53 crossbars is not specified, but they are designed to be lightweight due to their aluminum construction. This makes them easy to handle.