FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What is the length and diameter of the Teknor Apex NeverKink RV/Marine Water Hose? A: The hose is twenty-five feet long and has a diameter of one-half inch. This size makes it ideal for various RV and marine applications.
- Q: What materials are used to make the Teknor Apex NeverKink hose? A: The hose is made from rubber and manufactured with FDA sanctioned materials. This ensures that it is safe for drinking water use.
- Q: What are the dimensions of the Teknor Apex NeverKink Water Hose when packaged? A: The packaged dimensions are nine point twenty-five inches in length, nine point twenty-five inches in width, and two point five inches in height. This compact size makes it easy to store.
- Q: How do I use the Teknor Apex NeverKink Water Hose? A: To use the hose, simply attach it to your faucet using the ergonomic leak-proof coupling. Its patented anti-kink technology allows for smooth water flow without tangling.
- Q: Is the Teknor Apex NeverKink hose suitable for drinking water? A: Yes, the Teknor Apex NeverKink hose is drinking water safe. It is manufactured with materials that comply with safety standards for potable water.
- Q: Can I use this hose for both RV and marine applications? A: Yes, this hose is designed for both RV and marine use. Its durable construction and drinking water safety make it versatile for various outdoor activities.
- Q: How do I clean and maintain the Teknor Apex NeverKink hose? A: To clean the hose, simply rinse it with water after use and store it in a cool, dry place. Avoid leaving it in direct sunlight for extended periods.
- Q: What should I do if my hose gets kinked or tangled? A: Thanks to its patented anti-kink technology, the hose is designed to avoid kinking. If it does kink, gently straighten it out by hand without force.
- Q: Is the Teknor Apex NeverKink hose safe for children to use? A: Yes, the hose is safe for children, as it is made from lead-safe materials and complies with the Consumer Product Safety Improvement Act.
- Q: How does the Teknor Apex NeverKink hose compare to standard hoses? A: The Teknor Apex NeverKink hose features patented anti-kink technology and is specifically designed to prevent kinks, twists, and tangles, unlike standard hoses.
- Q: What warranty does the Teknor Apex NeverKink hose come with? A: The Teknor Apex NeverKink hose typically comes with a limited warranty against manufacturing defects. Please check the product packaging or the manufacturer's website for specific details.
- Q: Can I use this hose for hot water applications? A: No, this hose is not recommended for hot water applications. It is designed primarily for cold water and drinking water usage.
- Q: What if the hose arrives damaged? A: If your hose arrives damaged, contact the retailer or manufacturer immediately for support. Most retailers have a return or exchange policy for damaged goods.
- Q: Does the hose have any special features for easy handling? A: Yes, the hose has a soft sleeve at the faucet end that prevents kinking and an ergonomic coupling for easier attachment. These features enhance usability.
- Q: Is the Teknor Apex NeverKink hose suitable for pets? A: Yes, the hose is made from drinking water safe materials, making it suitable for watering pets. Always ensure fresh water is available.