FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What materials is the Thetford City Water Dish made from? A: The Thetford City Water Dish is made from quality plastic. This plastic is non-yellowing, UV stable, and colorfast, ensuring durability.
- Q: What are the dimensions of the Thetford City Water Dish? A: The dimensions of the Thetford City Water Dish are six point three eight inches in length, seven point five inches in width, and three point five inches in height.
- Q: Is the Thetford City Water Dish factory tested? A: Yes, the Thetford City Water Dish is factory tested for zero leakage. This ensures reliability and quality for users.
- Q: How do I install the Thetford City Water Dish? A: To install the Thetford City Water Dish, connect the plastic check valve with the half-inch male pipe thread to your water supply. Ensure it is securely fastened.
- Q: Is the Thetford City Water Dish suitable for all RVs? A: Yes, the Thetford City Water Dish is designed as an original factory part and is a direct OEM replacement, making it suitable for various RVs.
- Q: Can the Thetford City Water Dish be used with all water systems? A: Yes, the Thetford City Water Dish can be used with all compatible water systems due to its factory-tested design for zero leakage.
- Q: How do I keep the Thetford City Water Dish clean? A: To keep the Thetford City Water Dish clean, wipe it down with a mild detergent and water. Avoid using harsh chemicals that might damage the plastic.
- Q: Is the plastic used in the Thetford City Water Dish safe for drinking water? A: Yes, the plastic used in the Thetford City Water Dish is safe for drinking water. It is made from non-toxic, UV stable materials.
- Q: What is the shelf-life of the Thetford City Water Dish? A: The Thetford City Water Dish does not have a specific shelf-life, but proper care and storage can prolong its usability.
- Q: How should I store the Thetford City Water Dish when not in use? A: Store the Thetford City Water Dish in a cool, dry place away from direct sunlight. This helps maintain its quality and longevity.
- Q: Is the Thetford City Water Dish designed for indoor or outdoor use? A: The Thetford City Water Dish is designed for outdoor use in RVs and similar applications. It's made with UV stable materials to withstand outdoor conditions.
- Q: How does the Thetford City Water Dish compare to other water dishes? A: The Thetford City Water Dish stands out due to its factory testing for zero leakage and use of high-quality, UV stable materials compared to others.
- Q: Is the Thetford City Water Dish a good choice for first-time RV owners? A: Yes, the Thetford City Water Dish is an excellent choice for first-time RV owners due to its easy installation and reliable performance.
- Q: What should I do if my Thetford City Water Dish arrives damaged? A: If your Thetford City Water Dish arrives damaged, contact customer support immediately for a replacement or return process.
- Q: Does the Thetford City Water Dish come with a warranty? A: Yes, the Thetford City Water Dish typically comes with a manufacturer's warranty. Check the packaging or user manual for specific details.