FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What material is the Buyers Products Tri-Ball Hitch made of? A: The Buyers Products Tri-Ball Hitch is made of alloy steel. This material provides durability and strength for towing various loads.
- Q: What are the dimensions of the Buyers Products Tri-Ball Hitch? A: The Buyers Products Tri-Ball Hitch measures nine and a half inches in length, seven and a half inches in width, and six inches in height. These dimensions make it compatible with two and a half inch hitch receivers.
- Q: What towing capacities does this hitch provide? A: The hitch can handle three different towing capacities: six thousand pounds for the one and seven eighths inch ball, ten thousand pounds for the two inch ball, and fourteen thousand pounds for the two and five sixteenths inch ball. This versatility allows for various hauling needs.
- Q: How do I install the Buyers Products Tri-Ball Hitch? A: To install the Buyers Products Tri-Ball Hitch, simply slide the hitch into the two and a half inch receiver tube and secure it using a five eighths inch hitch pin. The hitch is designed for easy installation and removal.
- Q: Can I switch between the towing balls easily? A: Yes, you can easily switch between the towing balls. Pull out the drawbar and rotate the shank to select the appropriate ball size for your towing needs.
- Q: Is the hitch suitable for heavy-duty towing? A: Yes, the hitch is suitable for heavy-duty towing. With capacities up to fourteen thousand pounds, it is designed for hauling large loads safely.
- Q: How do I clean and maintain the Buyers Products Tri-Ball Hitch? A: To clean the hitch, wipe it down with a damp cloth to remove dirt and debris. For maintenance, inspect the hitch regularly for any signs of wear and ensure the ball and shank are properly lubricated.
- Q: Is the hitch resistant to corrosion? A: Yes, the towing balls are chrome plated for corrosion resistance. The hitch features a black powder-coated finish that helps protect against rust and wear.
- Q: What should I do if the hitch arrives damaged? A: If the hitch arrives damaged, contact the seller's customer service immediately. Most retailers offer a return policy for damaged items, and they can guide you through the return process.
- Q: Can I use this hitch for trailers as well? A: Yes, the Buyers Products Tri-Ball Hitch is designed for both trucks and trailers. Its versatility makes it suitable for various towing applications.
- Q: What type of vehicles can use this hitch? A: This hitch is compatible with vehicles that have a two and a half inch receiver tube. It's ideal for trucks and larger vehicles used for towing.
- Q: How long has Buyers Products been in the industry? A: Buyers Products has been in the truck equipment industry since nineteen forty-six. They are known for their commitment to quality and innovation.
- Q: Can I use a different hitch pin? A: While you can use a different hitch pin, it is recommended to use a five eighths inch hitch pin for the best fit and security. This ensures safe towing.
- Q: Does this hitch come with a warranty? A: Yes, Buyers Products typically offers a warranty for their products. Check the specific warranty details upon purchase for coverage information.
- Q: Is the hitch easy to store when not in use? A: Yes, the hitch can be easily stored when not in use. Its compact design allows for convenient storage in a garage or truck bed.