FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What is included in the TRQ Rear Shock Absorber Set? A: The set includes two pieces: one rear driver side shock absorber and one rear passenger side shock absorber. This ensures a complete replacement for both sides of your vehicle.
- Q: What vehicles are compatible with this shock absorber set? A: This shock absorber set is compatible with the 2006 to 2013 Volvo C70. It fits both the rear driver and passenger sides.
- Q: What are the reference numbers for this product? A: The reference numbers for the TRQ Rear Shock Absorber Set are two hundred fifty-seven thousand one hundred ninety, three hundred forty-six thousand one hundred twenty-two, and three hundred forty-eight thousand eighty-two. These numbers help ensure you receive the correct parts.
- Q: How do I install the TRQ Rear Shock Absorber Set? A: Installation involves removing the old shock absorbers and replacing them with the new ones included in the kit. TRQ provides DIY videos to guide you through the installation process.
- Q: Can I install these shock absorbers myself? A: Yes, you can install these shock absorbers yourself. The kit is designed for direct replacement, which makes installation easier for DIY enthusiasts.
- Q: Is the TRQ Rear Shock Absorber Set easy to install? A: Yes, the TRQ Rear Shock Absorber Set is designed for easy installation. The components come pre-assembled, ensuring a precise fit without the need for modifications.
- Q: How do I care for my new shock absorbers? A: To care for your new shock absorbers, regularly inspect them for leaks or damage. Keeping the suspension system clean and free from debris will help maintain optimal performance.
- Q: Are these shock absorbers safe for use? A: Yes, these shock absorbers are safe for use when installed correctly. They are designed to meet quality standards and provide reliable performance for your vehicle.
- Q: What should I do if I notice a problem with my shock absorbers? A: If you notice a problem, such as excessive bouncing or leaks, you should inspect the shock absorbers immediately. If issues persist, consider contacting customer support for assistance.
- Q: What is the warranty on the TRQ Rear Shock Absorber Set? A: The warranty details can vary, so it's best to check with the retailer or TRQ's customer service for specific warranty information. This ensures you understand your coverage.
- Q: How does the TRQ Rear Shock Absorber Set compare to other brands? A: The TRQ Rear Shock Absorber Set is known for its direct-fit replacement and ease of installation, making it a trusted choice among DIYers compared to other brands.
- Q: Is this shock absorber set suitable for heavy loads? A: Yes, this shock absorber set is designed to provide effective support for standard loads. However, for heavy loads, consult a professional for specific advice.
- Q: Can I use these shock absorbers for vehicles other than the Volvo C70? A: No, these shock absorbers are specifically designed for the 2006 to 2013 Volvo C70. Using them on other vehicles may not ensure the appropriate fit or performance.
- Q: What if my TRQ Rear Shock Absorber Set arrives damaged? A: If your shock absorber set arrives damaged, you should contact the retailer immediately to initiate a return or exchange. Most retailers have policies in place for such situations.
- Q: Do I need any special tools for installation? A: Yes, you will need basic automotive tools such as wrenches and sockets for the installation of the TRQ Rear Shock Absorber Set. Check the DIY video for a complete list of tools.