FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What is the size of the TRQ Rear Shock Absorber Set? A: The TRQ Rear Shock Absorber Set measures eleven inches in length, twenty-four point zero two inches in width, and five inches in height. This compact size ensures compatibility with specific BMW models.
- Q: What materials are used in the TRQ Rear Shock Absorber Set? A: The shock absorbers are made from metal, providing durability and strength for optimal performance. This material choice is crucial for handling the stresses of vehicle suspension.
- Q: What reference numbers are associated with this shock absorber set? A: The TRQ Rear Shock Absorber Set has several reference numbers, including three hundred thirty-five thousand six hundred seventy-eight thousand one hundred twenty-five and three hundred thirty-five thousand six hundred seventy-eight thousand one hundred twenty-six. These numbers help in confirming fitment.
- Q: How do I install the TRQ Rear Shock Absorber Set? A: To install the TRQ Rear Shock Absorber Set, follow the included DIY video instructions for an easy installation process. Ensure to check your vehicle's compatibility before proceeding.
- Q: Is the TRQ Rear Shock Absorber Set suitable for my BMW X5 model? A: Yes, this shock absorber set is compatible with the two thousand seven to two thousand thirteen BMW X5 models with three-row seating and without adaptive drive suspension. Always confirm fitment with your vehicle.
- Q: Can I use the TRQ Rear Shock Absorber Set on my BMW X6? A: Yes, the TRQ Rear Shock Absorber Set is designed for the two thousand eight to two thousand fourteen BMW X6 models with three-row seating and without adaptive drive suspension. Verify compatibility prior to purchase.
- Q: How do I maintain the TRQ Rear Shock Absorber Set? A: To maintain the TRQ Rear Shock Absorber Set, regularly check for leaks or damage and ensure that mounting points are secure. Proper installation will contribute to longevity and performance.
- Q: Are the TRQ Rear Shock Absorbers safe to use? A: Yes, the TRQ Rear Shock Absorber Set is safe, as it meets industry standards. However, proper installation and regular maintenance are essential to ensure ongoing safety and performance.
- Q: What is the warranty on the TRQ Rear Shock Absorber Set? A: The TRQ Rear Shock Absorber Set comes with a limited warranty, which provides coverage against defects in materials and workmanship. Check the manufacturer's policy for specific details.
- Q: What if the TRQ Rear Shock Absorber Set arrives damaged? A: If the TRQ Rear Shock Absorber Set arrives damaged, contact customer support immediately for assistance with returns or exchanges. Document any damage with photos for a smoother process.
- Q: How does the TRQ Rear Shock Absorber Set compare to other brands? A: The TRQ Rear Shock Absorber Set is known for its direct-fit design and ease of installation, making it a reliable choice compared to other aftermarket brands. It also offers a comprehensive catalog of DIY installation videos.
- Q: Is the TRQ Rear Shock Absorber Set easy to install for beginners? A: Yes, the TRQ Rear Shock Absorber Set is designed for easy installation, even for beginners. The pre-assembled components help eliminate the need for modifications.
- Q: What should I do if I experience issues with the TRQ Rear Shock Absorber Set? A: If you experience issues with the TRQ Rear Shock Absorber Set, review the installation instructions and check for proper fitment. Reach out to customer support for troubleshooting assistance.
- Q: Can I replace just one shock absorber from the set? A: While it's possible to replace just one shock absorber, it is recommended to replace both to maintain balanced handling and performance. Replacing all ensures optimal suspension function.
- Q: What are the dimensions of the packaging for the TRQ Rear Shock Absorber Set? A: The packaging for the TRQ Rear Shock Absorber Set is designed to fit the dimensions of the shock absorbers, ensuring safe transport. Specific dimensions can vary by retailer.
- Q: Is the TRQ Rear Shock Absorber Set suitable for off-road use? A: The TRQ Rear Shock Absorber Set is designed primarily for standard driving conditions. If you plan to use your vehicle off-road, consult with a specialist for suitable alternatives.