FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What is included in the TRQ Rear Shock Absorber Set? A: The set includes two shock absorbers: one for the rear driver side and one for the rear passenger side. This ensures complete coverage for both sides of your vehicle.
- Q: What vehicles are compatible with this rear shock absorber set? A: This set is compatible with the 2018 to 2021 Kia Rio and Hyundai Accent for both rear driver and passenger sides. It ensures a perfect fit for these specific vehicle models.
- Q: What reference numbers are associated with the TRQ Rear Shock Absorber Set? A: The reference numbers for this set are two hundred fifty-nine thousand seven hundred forty, three hundred forty-three thousand seven hundred six, three hundred forty-three thousand eleven, and five thousand five hundred seventy-five. These numbers can aid in verifying compatibility.
- Q: How do I install the TRQ Rear Shock Absorber Set? A: To install, follow the DIY videos provided by TRQ for guidance. The components are pre-assembled and designed as direct replacements, simplifying the installation process.
- Q: Is this rear shock absorber set suitable for DIY installation? A: Yes, it's suitable for DIY installation. TRQ offers a wide range of instructional videos to help users successfully install the product.
- Q: Can I use these shock absorbers for a different model year? A: No, these shock absorbers are specifically designed for the 2018 to 2021 Kia Rio and Hyundai Accent models. Using them on other years may compromise performance.
- Q: What should I do to maintain the shock absorbers? A: Regularly inspect for any signs of wear or leakage. Keeping them clean and ensuring all fittings are secure will help maintain optimal performance.
- Q: Are these shock absorbers safe for use in all weather conditions? A: Yes, they are designed to perform safely and effectively in various weather conditions. However, regular maintenance is essential to ensure long-term reliability.
- Q: How should I store the TRQ Rear Shock Absorber Set? A: Store the shock absorbers in a cool, dry place away from direct sunlight. Ensure they are kept upright to avoid damage.
- Q: Is there a warranty for the TRQ Rear Shock Absorber Set? A: Yes, this product typically comes with a warranty from the manufacturer. Check the specific warranty details upon purchase.
- Q: What if the shock absorbers arrive damaged? A: If your shock absorbers arrive damaged, contact the seller immediately for a return or replacement. Keep the original packaging for easier processing.
- Q: How do I know if these shock absorbers fit my vehicle? A: You can confirm fitment using the Amazon Garage 'confirmed fit' feature. This tool ensures you select the correct parts for your specific vehicle model.
- Q: Are these shock absorbers pre-assembled? A: Yes, the shock absorbers are pre-assembled for easy installation. This feature saves time and effort during the replacement process.
- Q: What materials are used in the TRQ Rear Shock Absorber Set? A: The shock absorbers are made with high-quality materials designed for durability and performance. Specific material details are not disclosed but are engineered for reliability.
- Q: Can I mix and match with other brands of shock absorbers? A: It is not recommended to mix and match with other brands. For optimal performance, use TRQ shock absorbers as a complete set.
- Q: How long can I expect these shock absorbers to last? A: With proper care and regular maintenance, these shock absorbers can last several years, depending on driving conditions and usage. Regular inspections can help ensure longevity.