FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, we offer free standard shipping on all orders within the United States.
When will I receive my item?
Domestic orders typically arrive within 3-5 business days. Delivery times are estimated and may vary depending on your location, weather conditions, or other unforeseen factors.
Can I change or return my item?
We hope you love your purchase, but if you need to make a change or return your item, we’ve got you covered! You can initiate a return or exchange within 30 days of receiving your order. Please ensure the product is in its original condition and packaging. For more information on our return policy, please visit our Returns & Exchanges page.
Frequently Asked Questions
- Q: What is the weight capacity of the Ultra Sidewind Tongue Jack? A: The weight capacity is two thousand pounds. This makes it suitable for various types of trailers, including travel trailers and utility trailers.
- Q: What materials is the Ultra Sidewind Tongue Jack made from? A: It is constructed from precision steel and features all metal gears. This durable design ensures long-lasting performance and stability.
- Q: What are the dimensions of the Ultra Sidewind Tongue Jack? A: The jack has a length of twenty-two point four four inches, a width of five point nine one inches, and a height of five point one two inches. These dimensions allow it to fit most trailer types.
- Q: How do I install the Ultra Sidewind Tongue Jack? A: Installation is easy and can be done through bolt-on or weld-on methods. It comes with a universal mounting bracket for quick setup.
- Q: Is the Ultra Sidewind Tongue Jack easy to use? A: Yes, it features an ergonomic handle for easy gripping. The side-wind design also minimizes hand strain during operation.
- Q: What is the vertical lifting range of the Ultra Sidewind Tongue Jack? A: The vertical lifting range is ten inches. It can retract to twelve point seven five inches and extend to twenty-two point seven five inches.
- Q: How do I maintain the Ultra Sidewind Tongue Jack? A: To keep it in good condition, regularly check for rust and damage. Clean any debris and ensure all moving parts are lubricated as needed.
- Q: Is this tongue jack suitable for heavy-duty use? A: Yes, it is designed for heavy-duty use with a capacity of two thousand pounds. Its sturdy steel construction enhances its durability.
- Q: Can the Ultra Sidewind Tongue Jack sink into soft ground? A: Yes, it can sink into soft ground if not supported. Using an Ultra-Fab caster wheel or footpad can prevent this issue.
- Q: What warranty comes with the Ultra Sidewind Tongue Jack? A: It comes with a three-year manufacturer's warranty. This warranty covers any defects in materials or workmanship.
- Q: What types of trailers can the Ultra Sidewind Tongue Jack be used with? A: It is suitable for most travel trailers, pop-ups, cargo trailers, and utility trailers. Its versatility makes it a great choice.
- Q: Does the Ultra Sidewind Tongue Jack require special tools for installation? A: No, it does not require special tools. Standard tools are sufficient for both bolt-on and weld-on installation.
- Q: How can I ensure stability when using the Ultra Sidewind Tongue Jack? A: To ensure stability, consider using the Ultra-Fab caster wheel or footpad. These accessories help prevent sinking in soft terrain.
- Q: Is the handle of the Ultra Sidewind Tongue Jack designed for comfort? A: Yes, it features an ergonomic 'E-Z grip' rotating handle. This design protects your hands while making it easier to operate.
- Q: What makes the Ultra Sidewind Tongue Jack durable? A: It is built with precision steel and tough powder coat for resistance to wear. All metal gears contribute to its long-lasting performance.
- Q: What should I do if the Ultra Sidewind Tongue Jack arrives damaged? A: If it arrives damaged, contact the seller immediately for a replacement or refund. Ensure you have your purchase information ready.